Welcome to Motor Parts Hub! We’re riders building for riders, and we’re glad you’re here. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing our website and making a purchase, you agree to abide by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using motorcypartshub.com (“the Website”), you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Website or services.

2. User Obligations and Responsibilities

2.1 Account Creation

To place orders, you may need to create an account. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

2.2 Prohibited Activities

When using our Website, you agree not to:

  • Use the Website for any illegal purpose
  • Attempt to gain unauthorized access to any part of the Website
  • Interfere with or disrupt the Website or servers
  • Use any automated systems to extract data from our Website
  • Impersonate any person or entity

3. Products and Services

3.1 Product Description

We specialize in motorcycle parts and accessories including but not limited to:

  • Air Intake & Fuel Systems
  • Big Twin Harley-Davidson Parts
  • Brakes and Electrical Components
  • Exhaust Systems and Fabrication Parts
  • Clothing and Riding Gear
  • Bungs, Fittings, and Frame Fabrication Parts
  • Books, Magazines, and DVDs

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Pricing

All prices are in US Dollars. We reserve the right to change prices at any time without notice. Sale prices are valid for the specified period only.

4. Orders and Payment

4.1 Order Process

Placing an order involves the following steps:

  1. Select products and add to cart
  2. Review your order and proceed to checkout
  3. Enter shipping and billing information
  4. Select payment method and complete payment
  5. Receive order confirmation via email

Your order is not accepted until we send you an order confirmation.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

4.3 Order Processing

Orders are processed within 1-2 business days after placement. You will receive a confirmation email with tracking information once your order ships.

5. Shipping and Delivery

5.1 Shipping Methods

We ship globally, excluding Asia and some remote regions. We offer two shipping options:

  • Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

5.2 Delivery

You are responsible for providing accurate shipping information. We are not responsible for delays caused by incorrect addresses, customs procedures, or other factors beyond our control.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from the date you receive your item. To be eligible for return:

  • Items must be unused and in their original packaging
  • Items must be in the same condition as when received
  • You must have the receipt or proof of purchase

6.2 Non-Returnable Items

The following items are final sale and cannot be returned unless defective or damaged:

  • Bungs & Fittings
  • Electrical & Wiring Components (once opened)
  • Closeout Items
  • Clothing & Riding Gear (if worn or without original tags)
  • Books, Magazines, & DVDs (with broken seals)

6.3 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days to request a Return Merchandise Authorization (RMA) number
  2. Package the item securely in its original packaging
  3. Write the RMA number clearly on the outside of the box
  4. Ship the package to our Returns Department at the address provided

Original shipping fees are non-refundable. You are responsible for return shipping costs unless the item arrived damaged or incorrect.

6.4 Refunds

Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days. The time it takes for the refund to appear in your account depends on your bank or card issuer.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Motor Parts Hub or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Motor Parts Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our products or services
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our Website
  • Any bugs, viruses, or similar that may be transmitted through our Website

Our total liability to you for any claim related to these Terms or your use of our Website shall not exceed the amount you paid to us in the last six months.

9. Privacy

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Website, you consent to our collection and use of your information as described in our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Oklahoma, United States. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Oklahoma.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Motor Parts Hub, 3379 Happy Hollow Road, Oklahoma City, OK 73101, US

Ride hard. Build smart.

– The Crew at Motor Parts Hub