Privacy Policy

At Motor Parts Hub, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website motorcypartshub.com. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the best possible experience when shopping for high-quality motorcycle parts and gear. The types of data we collect include:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment details (e.g., credit card information processed securely via encryption), and phone number.
• Transaction Data: Details about your purchases, such as products ordered, payment method, and transaction history.
• Technical Data: Your IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
• Communication Data: If you contact us via email (e.g., [email protected]), we may store your messages and contact information.

2. How We Use Your Information

We use your data to enhance your experience and ensure secure transactions, aligning with our mission to help you “Ride Hard. Build Smart.” Purposes include:

• Processing orders for parts like exhaust systems, frame fabrication parts, or clothing.
• Providing customer support and responding to inquiries.
• Improving our website and product offerings based on user behavior.
• Sending promotional emails about new products or closeout deals (only with your consent).
• Preventing fraud and ensuring payment security through encryption technology.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. We may share information with:

• Service Providers: Trusted third parties who assist in payment processing (e.g., Visa, MasterCard, JCB, PayPal), shipping, and IT services. These partners are bound by confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights, we may disclose information to authorities.
• Global Operations: As we serve customers globally (excluding Asia and some remote areas), data may be transferred internationally, always with adequate protection measures.

4. Data Storage and Security

Your security is our priority. We implement industry-standard measures to protect your data:

• All transactions are encrypted using SSL technology, ensuring that payment details are secure.
• We do not store your financial data on our servers; it is handled by secure payment gateways.
• Data is stored on secure servers with limited access, and we retain information only as long as necessary for business or legal purposes.

5. Your Rights

You have control over your personal information:

• Access and Update: You can review or change your account details by logging into your account or contacting us.
• Opt-Out: Unsubscribe from marketing emails at any time using the link in our messages.
• Data Deletion: Request deletion of your data, subject to legal obligations.
• Cookies: Manage cookie preferences through your browser settings (see Section 6).

To exercise these rights, email us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Functional Cookies: Remember your login details and cart items for a seamless checkout.
• Analytical Cookies: Help us analyze site traffic and improve our offerings (e.g., tracking popular products like air intake systems or exhaust parts).
• Advertising Cookies: Display relevant ads based on your interests, such as promotions for big twin Harley-Davidson parts.

You can disable cookies in your browser, but this may limit site functionality.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our site constitutes acceptance of the changes.

8. Contact Us

Ride hard. Build smart.
– The Crew at Motor Parts Hub